How do I play the game?

Category: Bright Shadow S

In order to play you can download the file from the Download button on the website. You can only play this on a Windows Computer. Once downloaded go to the BrightShadowS folder that will be inside of ...

When will I get a response?

Category: General

We respond to chats, tickets and phone calls during normal operating hours. Please note: Our game servers or websites may have different policies on staff reachability and how to contact our support t...

Where can I download the game client from?

Category: Bright Shadow S

Please use the download button in the website. We keep it updated and it is the most up to date link to where to get the client. If you want to make an account please read the terms in the box as it p...

Patcher says "Can't find file"; what does this mean?

Category: Bright Shadow S

The patcher is having issues connecting to the patch server. Please wait a few minutes and try to connect again. If the issue persists please file a support ticket.

How do I get a game account?

Category: Bright Shadow S

Please fill out the form on the patcher. This will generate an account for you

How do I get my 2nd class?

Category: Bright Shadow S

You will need to be level 40 to get your 2nd class. You can find the NPC for Warrior in the Spiritual Church in Meteor Pit, the one for Machinist is in the Weapon Shop also in Meteor Pi...